Privacy Policy
Thank you for choosing GetItThereToday! ("we," "our," "us"). This Privacy Policy describes how we collect, use, disclose, and protect the information of users ("you" or "your") when you use our courier mobile application (the "App"). Our users include Customers, Drivers, and Helpers.
By accessing or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We collect the following types of information from our users:
1.1 Personal Information
For Customers: Full name, phone number, email address, delivery address, and payment details.
For Drivers and Helpers: Full name, phone number, email address, vehicle information, driver’s license details, bank account/payment information, and GPS location data.
1.2 Location Information
Customers: Location may be collected to provide accurate pick-up and drop-off locations.
Drivers and Helpers: Real-time location is collected to track delivery progress and optimize routes.
1.3 Transaction Information
Details related to booking, payments, order history, and delivery status.
1.4 Device and Usage Information
Device information (e.g., model, operating system).
IP address, App usage data, and logs.
1.5 Other Information
Any information voluntarily provided, such as feedback, support requests, or communication history.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide and manage our services.
To verify user identities (customers, drivers, and helpers).
To process orders, payments, and deliveries.
To improve App functionality and user experience.
To track deliveries and optimize routes.
To communicate updates, promotions, and notifications.
To ensure safety and prevent fraudulent activities.
To comply with legal obligations.
3. How We Share Your Information
Your information may be shared with the following parties:
Drivers and Helpers: Customers’ delivery information (e.g., name, address, phone number) will be shared with assigned Drivers and Helpers to complete delivery.
Customers: Basic Driver and Helper information (e.g., name, vehicle details, phone number, and location) will be shared for tracking deliveries.
Service Providers: Third-party vendors who provide services such as payment processing, cloud storage, and analytics.
Legal Authorities: When required by law, we may disclose information to comply with legal obligations or requests.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
4.1 For Drivers and Helpers:
Real-time location data is only visible during active delivery sessions and for route optimization.
5. Your Rights
Depending on your region, you may have the following rights regarding your personal information:
Access: Request access to your personal data.
Correction: Request corrections to inaccurate information.
Deletion: Request deletion of your data.
Opt-Out: Opt-out of marketing communications.
To exercise your rights, please contact us at msloan@getittheretoday.com.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
7. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Effective Date" or through the App. Continued use of the App signifies your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: msloan@getittheretoday.com
Phone: +1 6109318145
